Single Window Project

Single Window Project

Single Window Project

The Single Window Interface for Facilitating Trade was implemented on 01.04.2016 by Indian Customs to establish a better way of doing business. Under this project, the importers electronically lodge Integrated Declaration at a single point with the Customs. The required permission from other regulatory agencies can be obtained online without the importer/ exporter having to approach these agencies separately.

Benefits of the Scheme

The following are the benefits of the scheme.

  • Reduced cost of doing business.
  • Enhanced transparency.
  • Reduced duplicity and cost of compliance.
  • Optimal utilization of manpower.

Message Exchange with FSSAI/ DDPQ and S

Circular No. 09/2015, dated 31-03-2015 mandates the implementation of a system of online message exchange between the Customs and other regulatory agencies as per the ‘Indian Customs Single Window Project’. The online messaging can be operated between Customs and the Department of Plant Protection, Quarantine and Storage (DPPQ and S) and Food Safety Standards Authority of India (FSSAI). This came into force from 01-04-2015 at JNPT (Nhava Sheva) ICD, Tughlakabad and ICD, Patparganj on a pilot basis. The online message exchange is now extended to imports at the Air Cargo Complex, Sahar and Delhi Air Cargo. The scheme will gradually be implemented to all other locations where the systems of FSSAI and DPPQ and S are operational.

Single Window Project
Single Window Project

No Objection Certificate on ICES

The Board has decided to establish a system of online granting called as ‘No Objection Certificate’ under the ICES for imported goods that come under the purview of the following agencies:

  1. Drug Controller
  2. Animal Quarantine
  3. Wild Life Crime Control Bureau.

According to this system, the offices of the agencies are linked to the ICES. The system identifies the Bills of Entry that contains the items requiring NOC from the agencies through online filing and assessment of the Bill of Entry. The system then automatically re-directs the Bill of Entry to the concerned officers served with these agencies for Granting NOC. With respect to FSSAI and PQIS, the selection of items that are referred to these agencies is based on the Customs Tariff Head.

Documents Required

In order to obtain NOC from the agencies, the Customs Broker or the importer has to furnish hard copies of checklists, import license and other certificates and documents that are required by the agency with a copy of the Bill of Entry. Depending on the Bill of Entry Number, the agency’s officer recovers the Bill of Entry online in ICES, verifies the documents and records the decision online. The Agency office may carry out any one of the following actions.

  • Release – No Objection Certificate
  • Out of Scope – The item does not require the agency’s NOC
  • Reject – If the item is not permitted for clearance for home consumption. Agency’s office takes a suitable recommendation in respect of the item such as re-export or destruction. The agency records the remark online. However, the Customs takes further necessary action on the Bill of Entry.
  • Withhold NOC – NOC will be temporarily withheld for documentation and/or testing after entering suitable remarks in the system by the agency. Such Bill of Entries can be recovered by the Agency’s office for a further decision after receiving the information.
  • Provisional NOC – NOC is granted subject to the production of Letters of Guarantee and carrying out testing samples as required by the agency. Customs release goods after a Bond or Letter of Guarantee has been accepted for the Bill oF Entry and the required samples are drawn.

Out of Charge will be provided for the Bill of Entry only after the Agency enters Out of Scope/ Release/ Provisional NOC for all items of the Bill of Entry. Customs do not ask for a physical copy of the NOC since the Agency’s office records the NOC online. In case of ‘Rejection’, the agency advises the cause for rejection; therefore, the respective Deputy Commissioner/ Assistant in the Appraising Group can proceed with further action, including adjudication under the provisions of the Customs Act, 1962. For provisional NOC, if the samples fail to meet the outcome of the tests, further action must be initiated on the Bill of Entry considering the adjudication, if necessary.

The Single Window ‘No Objection Certificate’ or NOC modules were implemented on 05-02-2016 in a pilot basis at JNCH, ACC Sahar, ICD Tughlakabad, Air Cargo Delhi and Wildlife Crime Control Bureau, ICD Patparganj for Drug Controllers Office and Animal Quarantine.

Lab Module in ICES

A new feature called as ‘Lab Module’ has been introduced in ICES to bring the online method of referring samples of consignment for testing and analysis. This facility was launched at a few locations to execute the process of referring samples that are drawn from consignments for testing facilities at the Central Revenues Control Laboratories (CRCL). This module has been developed to extend it for the testing of the consignments by laboratories/ referral agencies under the Textile Committees and to other agencies to whom Customs may refer sample and documentation for testing or NOC.

Rights of Customs Officers

According to the ‘Lab module’, the customs officer who is responsible for the examination of goods and samples generates Test Memos online, records the details of the samples that are drawn online and prints test memos. Customs will duly dispatch the samples that are drawn from the consignment to the concerned laboratory and referral agency. With the receipt of the samples, the laboratories can access the Test Memo details online and when the test and analysis are carried out, the laboratory/ referral agency records the results and findings. These results/ recommendation can be viewed by Customs immediately, upon which it can take the required action on the consignment without waiting for the hard copy of the test results and recommendation.

Reference of the Custom Officer

The Lab Module will be utilised when a reference is required by a Customs Officer online toward another Government Agency for NOC/ clearance at the examination stage, after which a reference would be made using the Lab Module. The necessary directories have to be updated for sending a sample to a laboratory or to make a reference to an agency through the Lab Module, by which the Customs locations and Customs tariff heads may be notified to the Laboratories and Agencies. DG (systems) makes the required arrangements for this so that these directories are authorized by the Local Systems Manager.

Maintenance of Liaison

The Board desires that the Customs have to maintain a close liaison with these laboratories/ referral agencies to make sure that their responses are received without any delay and required actions are taken for the clearance of goods.

Mapping of Local System Managers

The Local System Managers of ICES maps the roles in ICES to officers from Labs/ referral agencies that are a part of the Textile Committee and the Wild Life Crime Control Bureau. These roles have been defined as a part of the Lab Module and are outlined in the user manual developed by DG (systems).

Declarations and Undertakings

Besides incorporating the specified forms, the Integrated Declaration also includes various types of declarations, undertakings, and letters of guarantee that are presently required to be submitted on company letterheads. The Integrated Declaration captures the text of the undertakings, declarations, and letters of guarantee etc. in the form of statements. The given statements have been standardized and codified so that while submitting the Integrated Declaration, the importer specifies the statement codes and the printed copies of the Bills of Entry containing the corresponding standardized texts.

Supporting Documents

The Integrated Declaration has a separate decision on the particulars of supporting documents that have to be provided with the Bill of Entry. The Importer or the Customs Brokers can also provide details of the supporting documents. CBEC is in the process of acquiring IT infrastructure to capture digitally signed copies of the supporting documents. After its implementation, there will be no requirement to provide hard copies of the supporting documents.

Processing of Bill of Entry under Integrated Declaration

By the filing of the Integrated Declaration, the Bill of Entry will automatically be referred to the concerned agency based on the scope of risk. The system has been altered to enable simultaneous processing of Bill of Entry by PGA and Customs.

Uploading Supporting Documents

The following steps have to be followed to upload supporting documents on ICEGATE.

Step 1: Login to the Portal

To start with, the authorized people must log in to the ICEGATE portal.

Step 2: Enter the Credentials

The individual has to enter the username and password to login to the portal.

Step 3: Enter the Captcha Code

After entering the password, the appropriate captcha code must be entered from the depicted image.

Step 4: Click e-SANCHIT

The ‘e-SANCHIT’ option has to be clicked.

If the authorized people wish to provide a document after generating the Bill of Entry number, the individual has to first upload the document on ICEGATE, obtain a unique ID Image Reference Number (IRN) for the document and link the document with the corresponding Bill of Entry by submitting an amendment at the Service Centre. This is also applicable for those people who are submitting a document in response to a query that is raised by Customs for a Bill of Entry.

Assessment and Document Verification

Once the Bill of Entry has been filed, the Customs officers will be able to access the uploaded electronic versions of supporting documents even while viewing or assessing the Bill of Entry on ICES. During the assessment, ICES provides a query that has to be raised in order to call for additional documents or information. In response to the query, the supporting documents can also be uploaded online. All the documents that are required for assessment purposes are viewed online. Gradually, this facility will be extended to the officers of the Participating Government Agencies (PGAs). The Post Clearance Compliance Verification (PCCV) will be carried out based on the electronic versions of the supporting documents instead of hard copy dockets of the Bills of Entry.

Manifest Closure

After submitting the supporting documents online, the manifest of the closure department of the Custom House will not receive hard copies of the dockets. Officers are reliant on the electronic records that are maintained on ICES to carry out activities in relation to manifest closure.

Other Features to be Pilot-Tested

In consulting with the stakeholders, the following features will be taken up for pilot-testing.

  1. Uploading the supporting documents for Bills of Entry filed through the Service Centers.
  2. On a test basis, the handheld services would be used by examining officers and Shed Superintendents to record inspection and examination reports on the spot.
  3. The electronic copies of Put-of-Charge orders and assessed copies of Bills of Entry are delivered online to the Custodians and authorized people. After the pilot-testing, digital signatures will be applied to these messages instead of copies of Bills of Entry.

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