Goa e-Services Portal

The Goa Government has launched a single window portal to provide services to the citizen through Goa Online e-Services Portal. It is a G2C portal which acts as an online interface to the citizens to interact with the government. The primary purpose of the portal is to provide transparent, hassle-free and time-bound services to the citizens of the state. Goa Online services portal aims at electronic delivery of all public services at district or sub-district level, progressively. Initially, fourteen services are identified of high volume citizen-centric public services at district and sub-district level and will be taken up for implementation. In this article, we look at the Goa e-Services Portal in detail.

Objective of the Goa e-Services Portal

The following are the objective of the Goa E-Services Portal.

Effective delivery of services with improved service levels.
Delivery of services through Common Service Centers (CSCs) by using a common infrastructure of SWAN, SDC and SSDG.
Development of applications to be received at the State Data Centers for delivery of services.
Distribution of all public services at District or Sub District level in electronic form through State Portals by using the State Service Delivery Gateway.
Providing easy, anytime access to Government Services (both information and transactional) to ensure reliability, efficiency, transparency and accountability.
Lessening the number of visits of citizens to a Government office/department for availing the services.
Reducing legislative burden and service fulfilment time and costs for the Government, Citizens and business.
Reducing the direct interaction of citizen with the Government and encourage ‘e’-interaction and effective communication through the portal.
Enhancing knowledge and image of the Government and its constituent Departments.

Services in Goa e-Services Portal

The list of service providers includes various departments which are functioned under this portal are mentioned below:

Goa Start-up Policy Scheme

These scheme facilities the people with the following services are listed out.

Technology fellowship and Patent Promotion Scheme
IPR Reimbursement scheme
Matching grant scheme
The application under R & D Reimbursement scheme.
Seed Capital Scheme
Grant for incubation centres
Trademark Reimbursement Scheme
Skill Development Promotion Scheme
Stamp duty Reimbursement
Prior approval on R&D expenditure
Reimbursement of expenses for startups operating from leased or privately owned premises scheme.
Co-working space/ incubators/accelerators subsidy scheme
Salary reimbursement scheme
Skill development fee reimbursement scheme
Interest subsidy reimbursement scheme

Revenue Department

The revenue department allows the applicant to apply for the list of online services mentioned below.

Natural Calamity Application
Matriz Certificate
Form I and XIV
Income Certificate
Domicile Certificate
Sound Permission
Partition of land
Caste Certificate
Divergence Certificate
Conversion of Land
Residence Certificate

Legal Metrology

The legal metrology allows the applicant to apply for the list of online services mentioned below.

Renewal as dealers of weights or measures
Renewal as the manufacture of weights or measures
Renewal as repairers of weight or measures
License as repairers of weights or measures
License as a manufacturer of weights or measures
Registration of manufacturers/packers/importers of packaged commodities
License as dealers of weights or measures

Transport Department

The transport department allows the applicant to apply for the list of online services mentioned below.

Yellow-black scheme
Fuel subsidy scheme
Insurance contribution scheme
Accident scheme
Old passenger bus scheme

Planning and Statistics

The planning and statistics department allows the applicant to apply for the list of online services mentioned below.

Correction in the Death certificate
Correction in Birth certificate
Death certificate
Birth certificate

Factories and Boilers

The Factories and Boilers department allows the applicant to apply for the list of online services mentioned below.

Registration of boilers
Amendment of factory license
Approval of plans (new/existing factories)
Renewal of factory license
Renewal of boilers

Labour and Employment

The labour and employment department allows the applicant to apply for the list of online services mentioned below.

Registration of shops and establishments
Labour and employment card
Renewal of license or contract labour
Building workers
Renewal for the licence of migrant labour
Licence for migrant workers
Licence for contract workers
Registration of contract labour
Renewal for motor transport
NOC for a job fair
Registration of motor transport undertaking
Renewal for shops and establishments
Registration of migrant labour

Goa Industrial Development Corporation

The Industrial Development Corporation allows the applicant to apply for the list of online services mentioned below.

NOC for water connection
Application for allotment of plot/land under industrial category
Application for water connection

Fire and Emergency

The Fire and Emergency department allows the applicant to apply for the list of online services mentioned below.

Initial NOC
Renewal NOC
Final NOC
Incident reporting

Investment Promotion Board

Know your approvals
New investment

Public Works Department

NOC for road cutting
Water connection application

Industries, Trade and Commerce

Registration under the umbrella scheme and other incentives schemes.

Police

Fine payment

Cooperative Societies

Registration of a cooperative society

Electricity

Requisition for the supply of energy

Public Grievances

Grievance registration

Goa Online e-Services Portal Registration

The citizens can register through the official portal of Goa e-Services portal to get the different department services, follow the steps mentioned below: Provide Login Details Step 1: You need to provide login details for applying through any of the services.

Goa e-Services Portal -Image 1 Existing User Registration Step 2: In case of an existing user, enter login id, password and captcha and then click on the “Submit” button. New User Registration Step 3: If you are a new user click on " Register” tab the current page will be redirected to the login application page where you have to fill the details for user registration.

Goa e-Services Portal -Image 2 Complete the Details Step 4: Now, enter the details that are marked as compulsory and then click on the “ Generate OTP” button and then you will receive the OTP enter it and then click on "Submit" button. Choose the Certificate or Services Step 5: Select the certificate or services, and then you can start applying for the appropriate services. Upload the Document Step 6: After completing the application form and then upload the required scanned documents. Note: After applying the applicant will receive an acknowledgement number as the confirmation of successful submission of application.

Track Application Status

This Goa Online e-Services portal facilities the citizens to track the application submitted through the portal, follow the steps mentioned below to follow application form. Track Status Step 1: The applicant has to click on track status under the menu tracking which is on the homepage of the portal. Choose Department and Service Step 2: Select department and service and enter your appropriate applicant number and click on the “Search” button to know the status of your application.

Goa e-Services Portal -Track Status