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Goa e-Services Portal

Goa e-Services Portal

Goa e-Services Portal

The Goa Government has launched a single window portal to provide services to the citizen through Goa Online e-Services Portal. It is a G2C portal which acts as an online interface to the citizens to interact with the government. The primary purpose of the portal is to provide transparent, hassle-free and time-bound services to the citizens of the state. Goa Online services portal aims at electronic delivery of all public services at district or sub-district level, progressively. Initially, fourteen services are identified of high volume citizen-centric public services at district and sub-district level and will be taken up for implementation. In this article, we look at the Goa e-Services Portal in detail.

Objective of the Goa e-Services Portal

The following are the objective of the Goa E-Services Portal.

  • Effective delivery of services with improved service levels.
  • Delivery of services through Common Service Centers (CSCs) by using a common infrastructure of SWAN, SDC and SSDG.
  • Development of applications to be received at the State Data Centers for delivery of services.
  • Distribution of all public services at District or Sub District level in electronic form through State Portals by using the State Service Delivery Gateway.
  • Providing easy, anytime access to Government Services (both information and transactional) to ensure reliability, efficiency, transparency and accountability.
  • Lessening the number of visits of citizens to a Government office/department for availing the services.
  • Reducing legislative burden and service fulfilment time and costs for the Government, Citizens and business.
  • Reducing the direct interaction of citizen with the Government and encourage ‘e’-interaction and effective communication through the portal.
  • Enhancing knowledge and image of the Government and its constituent Departments.

Services in Goa e-Services Portal

The list of service providers includes various departments which are functioned under this portal are mentioned below:

Goa Start-up Policy Scheme

These scheme facilities the people with the following services are listed out.

  • Technology fellowship and Patent Promotion Scheme
  • IPR Reimbursement scheme
  • Matching grant scheme
  • The application under R & D Reimbursement scheme.
  • Seed Capital Scheme
  • Grant for incubation centres
  • Trademark Reimbursement Scheme
  • Skill Development Promotion Scheme
  • Stamp duty Reimbursement
  • Prior approval on R&D expenditure
  • Reimbursement of expenses for startups operating from leased or privately owned premises scheme.
  • Co-working space/ incubators/accelerators subsidy scheme
  • Salary reimbursement scheme
  • Skill development fee reimbursement scheme
  • Interest subsidy reimbursement scheme

Revenue Department

The revenue department allows the applicant to apply for the list of online services mentioned below.

  • Natural Calamity Application
  • Matriz Certificate
  • Form I and XIV
  • Income Certificate
  • Domicile Certificate
  • Sound Permission
  • Partition of land
  • Caste Certificate
  • Divergence Certificate
  • Conversion of Land
  • Residence Certificate

Legal Metrology

The legal metrology allows the applicant to apply for the list of online services mentioned below.

  • Renewal as dealers of weights or measures
  • Renewal as the manufacture of weights or measures
  • Renewal as repairers of weight or measures
  • License as repairers of weights or measures
  • License as a manufacturer of weights or measures
  • Registration of manufacturers/packers/importers of packaged commodities    
  • License as dealers of weights or measures

Transport Department

The transport department allows the applicant to apply for the list of online services mentioned below.

  • Yellow-black scheme
  • Fuel subsidy scheme
  • Insurance contribution scheme
  • Accident scheme
  • Old passenger bus scheme

Planning and Statistics

The planning and statistics department allows the applicant to apply for the list of online services mentioned below.

  • Correction in the Death certificate
  • Correction in Birth certificate
  • Death certificate
  • Birth certificate

Factories and Boilers

The Factories and Boilers department allows the applicant to apply for the list of online services mentioned below.

  • Registration of boilers
  • Amendment of factory license
  • Approval of plans (new/existing factories)
  • Renewal of factory license
  • Renewal of boilers

Labour and Employment

The labour and employment department allows the applicant to apply for the list of online services mentioned below.

  • Registration of shops and establishments
  • Labour and employment card
  • Renewal of license or contract labour
  • Building workers
  • Renewal for the licence of migrant labour
  • Licence for migrant workers
  • Licence for contract workers
  • Registration of contract labour
  • Renewal for motor transport
  • NOC for a job fair
  • Registration of motor transport undertaking
  • Renewal for shops and establishments
  • Registration of migrant labour

Goa Industrial Development Corporation

The Industrial Development Corporation allows the applicant to apply for the list of online services mentioned below.

  • NOC for water connection
  • Application for allotment of plot/land under industrial category
  • Application for water connection

Fire and Emergency

The Fire and Emergency department allows the applicant to apply for the list of online services mentioned below.

  • Initial NOC
  • Renewal NOC
  • Final NOC
  • Incident reporting

Investment Promotion Board

  • Know your approvals
  • New investment

Public Works Department

  • NOC for road cutting
  • Water connection application

Industries, Trade and Commerce

Registration under the umbrella scheme and other incentives schemes.


Fine payment

Cooperative Societies

Registration of a cooperative society


Requisition for the supply of energy

Public Grievances

Grievance registration

Goa Online e-Services Portal Registration

The citizens can register through the official portal of Goa e-Services portal to get the different department services, follow the steps mentioned below:

Provide Login Details

Step 1: You need to provide login details for applying through any of the services.

Goa e-Services Portal -Image 1
Goa e-Services Portal -Image 1

Existing User Registration

Step 2: In case of an existing user, enter login id, password and captcha and then click on the “Submit” button.

New User Registration

Step 3: If you are a new user click on ” Register” tab the current page will be redirected to the login application page where you have to fill the details for user registration.

Goa e-Services Portal -Image 2
Goa e-Services Portal -Image 2

Complete the Details

Step 4: Now, enter the details that are marked as compulsory and then click on the “ Generate OTP” button and then you will receive the OTP enter it and then click on “Submit” button.

Choose the Certificate or Services

Step 5: Select the certificate or services, and then you can start applying for the appropriate services.

Upload the Document

Step 6: After completing the application form and then upload the required scanned documents.

Note: After applying the applicant will receive an acknowledgement number as the confirmation of successful submission of application.

Track Application Status

This Goa Online e-Services portal facilities the citizens to track the application submitted through the portal, follow the steps mentioned below to follow application form.

Track Status

Step 1: The applicant has to click on track status under the menu tracking which is on the homepage of the portal.

Choose Department and Service

Step 2: Select department and service and enter your appropriate applicant number and click on the “Search” button to know the status of your application.

Goa e-Services Portal -Track Status
Goa e-Services Portal -Track Status

Contact Center

For further queries, please contact the following number below:

Contact Number: 91-9225905914 

Email:  [email protected]