GST Portal

GST Portal is the official Government Portal for GST in India. The GST Portal is owned by the GSTN, which is a Government-owned entity created solely for managing all aspects of GST in India. GSTN has outsourced the development and maintenance of GST Portal to Infosys. In this article, we look at the various aspects of the Government GST Portal in detail.

GST Portal Login

Any person who has GST registration can access the GST Portal. During the

GST registration process, the applicant is first provided with a Temporary Reference Number (TRN) for completion of the registration process. On obtaining registration, the Temporary Reference Number (TRN) is converted into a GST Username and Password. Using the username and password, the persons having GST registration can perform various functions to manage all aspects pertaining to GST.

Registration at GST Portal

All taxpayers who require GST registration must apply and obtain GST registration through the GST Portal. GST registration is mandatory in India for all entities having an aggregate turnover of more than Rs.20 lakhs per annum. In addition, entities having inter-state sales or sales through e-commerce platforms may also have to obtain GST registration, irrespective of the turnover criteria. The entire GST registration process can be completed online on the GST Portal within 20 minutes. Step 1: To begin a GST registration application on the GST Portal go to / URL. Step 2: Click the Services > Registration > New Registration option.

Step by step guide to GST registration procedure.
Documents required for GST registration.

GST Return Filing

All aspects of GST return filing can be completed through the GST Portal website. The GST Portal allows for the uploading and viewing of the following types of GST Returns:

GSTR-1
GSTR-1A
GSTR-2
GSTR-2A
GSTR-3B
GSTR-3B Nil Return
GSTR-5
GSTR-5A
GSTR-6
GSTR-6A

file GST returns, the taxpayer must have the GST portal username and password, as shown above. Also, any person authorized by the Authorised Signatory of a business as its GST Practitioner will be able to access the GST Portal on behalf of the business for filing GST returns. To begin filing GST returns on GST Portal, follow the steps below:

Access the URL. The GST Home page is displayed.
Login to the GST Portal with valid credentials i.e., your user id and password.
Click the Services > Returns > Returns Dashboard command.
Select the Month and Year and the Type of Return to be filed.

Know more about

GST return due dates and procedure for filing GST returns:

Guide to GSTR-3B return filing
Guide to GSTR-1 return filing

GST Refunds

All GST refund applications are processed through the GST Portal. Any person who has overpaid GST or has unutilized

input tax credit can apply for a refund through the GST Portal. Also, GST LUT or Export Bond can be filed online on the GST Portal. The following types of GST refunds applications can be submitted on the GST Portal:

Refund on Account of Export of goods (with payment of Tax)
Filing GST FORM RFD-01 A
Applying for Refund on Account of Assessment/ Provisional Assessment/ Appeal/ Any Other Order
Applying of Refund By Embassies/ International Organizations

In addition to the above, GST refund status can be check through the GST Portal.

GST Payment

All GST payments have to be initiated on the GST Portal. The system has facilities for:

Creating Challans
Viewing Saved Challans
Making Online GST Payment
Creating Making Offline Payment
Tracking GST Payment Status
Canceling Over the Counter (OTC) Challan

To initiate a GST Payment, follow the steps below:

Access the / URL. The GST Home page is displayed.
Click the Services > Payments > Create the Challan command.
The Create Challan page is displayed. In the GSTIN/UIN/TMPID field, enter your GSTIN.
1. In case UN Bodies, Embassies, Government Offices, or Other Notified persons wants to create a Challan in pre-login, they need to provide Unique Identification Number (UIN).
2. If the Tax Return Preparers wants to create a Challan in pre-login, they need to provide Tax Return Preparer Identification Number (TRPID).
3. In case an unregistered dealer having temporary ID wants to create a Challan in pre-login, they need to provide Temporary Identification Number (TMPID).
Click the PROCEED button.

GST Portal Support

You can get support for the GST Portal using the help desk number of the Grievance Redressal Portal. Help Desk Number: 0120-4888999

To submit a grievances/complaints regarding GST Portal, perform the following steps:

Access the GST Portal by visiting the URL
Log in with your credentials.
Click the Services > User Services > Grievance / Complaints command.

Grievances can be submitted either before or after logging-in to the GST Portal. However, payment related grievances can only be submitted by registered users or Taxpayers, since they are required to mention the GSTIN.

Click here to register GST or for Temporary GST Registration

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Frequently Asked Questions

Common questions about GST Portal India.

To login to the GST Portal, you need a valid username and password which are provided after obtaining GST registration. During the registration process, your Temporary Reference Number (TRN) is converted into a GST username and password. With these credentials, you can access the portal and manage various GST-related tasks.

To register for GST on the GST Portal, go to the website and click 'Services > Registration > New Registration'. The entire process can be completed online within 20 minutes. You will need to provide relevant details and documents to obtain GST registration if your aggregate turnover exceeds Rs. 20 lakhs per annum or you have inter-state sales or e-commerce transactions.

The GST Portal allows you to file various types of GST returns including GSTR-1, GSTR-1A, GSTR-2, GSTR-2A, GSTR-3B, GSTR-3B Nil Return, GSTR-5, GSTR-5A, GSTR-6, and GSTR-6A. You can access the Returns Dashboard on the portal to file these returns for the relevant month and year.

Yes, you can apply for GST refunds through the GST Portal. The portal allows you to submit refund applications for various reasons such as export of goods (with payment of tax), assessment/provisional assessment/appeal orders, and refunds for embassies or international organizations. You can also check the status of your refund applications on the portal.

To make GST payments on the GST Portal, go to 'Services > Payments > Create Challan'. Enter your GSTIN or other identification number, and proceed to create a challan. You can then make online or offline payments and track the payment status on the portal.

Yes, you can submit grievances or complaints related to the GST Portal by logging in to the portal and navigating to 'Services > User Services > Grievance/Complaints'. You can submit grievances before or after logging in, but payment-related grievances can only be submitted by registered users or taxpayers.

To file GSTR-3B returns on the GST Portal, log in with your credentials, go to 'Services > Returns > Returns Dashboard', and select the relevant month, year, and 'GSTR-3B' as the return type. Follow the on-screen instructions to complete and submit your GSTR-3B return.

Yes, you can authorize a GST Practitioner to access the GST Portal on behalf of your business and file GST returns. The Practitioner must be authorized by the Authorised Signatory of your business.

After submitting your GST registration application on the GST Portal, you can log in to the portal using your Temporary Reference Number (TRN) to check the status of your application. The portal will provide updates on the progress of your registration.

Yes, there is a helpdesk number (0120-4888999) available for support related to the GST Portal. This number is part of the Grievance Redressal Portal, which can be accessed through the GST Portal for submitting grievances or complaints.