Dinesh P

Expert

Published on: Aug 12, 2026

MCA Change Request Form (CRF)

On 19th February 2024, the Ministry of Corporate Affairs (MCA) issued a circular on adding the Change request form (CRF) to the MCA-21 services. It can be used for purposes not achieved with the existing forms, services, or functionalities available at the Front Office level (MCA-21 services) or Back office level (RoCs). Let’s explore the CRF, its purpose and other details mentioned in the circular.    Need help with compliance? Contact IndiaFilings for expert assistance! Get Started!

What is a Change Request Form?

The Change Request Form (CRF) in MCA is a web-based form used only under exceptional circumstances. It helps the users of MCA-21 request changes to the Registrar of Companies (RoCs) for purposes that cannot be handled through existing forms, services, or functionalities. It is made available on the V3 portal for the convenience of MCA-21 users. 

What is the Purpose of CRF?

You can use the CRF for the following purposes other than the mentioned above,
  • Incorrect master data: If there are errors in a company's registered information, such as its name, address, or directors, that cannot be corrected through the usual channels.
  • Court/tribunal orders: If a court or tribunal has issued an order that requires changes to be made to a company's records, but there is no existing form or service to do so.

Limitations of CRF

The CRF cannot be used in the following cases:
  • This Form is not intended to replace any mandatory reporting, application, or registry requirements outlined in the Companies Act, 2013, and the LLP Act, 2008. If you attempt to use the form for such purposes, it will not be processed and may be rejected.
  • It is not suitable for inquiries regarding approvals or registrations. You can utilize the existing ticket and helpdesk systems for these matters.
This ensures your requests are directed to the appropriate channels for efficient solutions. Remember, this form is meant for exceptional situations not addressed through standard procedures.

Processing time of Change Request Form

The CRF will be processed by RoCs within 03 days of submission. They will assess whether your request falls within the eligible categories and ensure all necessary information is included. Afterwards, it will be sent to the Joint Director (e-governance cell), who will make a decision within a maximum of 07 days.

Conclusion

In conclusion, the Change Request Form (CRF) offers a helpful solution for exceptional situations requiring changes to company records beyond existing functionalities. While limitations exist, including its exclusion from mandatory filings and approval inquiries, it can streamline processes for correcting master data and complying with court orders. Remember, proper usage within its intended purpose ensures efficient resolution for unique circumstances. Connect with IndiaFilings experts to apply the Change request form!! Get Started!

Official MCA Circular Notice on Change Request Form (CRF)

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Frequently Asked Questions

Common questions about MCA Change Request Form CRF.

The Change Request Form (CRF) is a web-based form available on the MCA-21 V3 portal for users to request changes to company records with the Registrar of Companies (RoCs). It is intended for exceptional circumstances where existing forms, services, or functionalities cannot accommodate the required changes.
The CRF can be used in situations like correcting errors in a company's master data (such as name, address, or directors) that cannot be rectified through regular channels. It can also be used to update company records based on court or tribunal orders when there is no specific form or service available for the same.
The CRF cannot be used for mandatory reporting, applications, or registry requirements under the Companies Act, 2013, and the LLP Act, 2008. Attempting to use it for such purposes may lead to rejection of the request. Additionally, it is not suitable for inquiries regarding approvals or registrations, which should be directed through existing ticket and helpdesk systems.
According to the MCA circular, the RoCs will process the CRF within 3 days of submission, assessing its eligibility and ensuring all necessary information is provided. Subsequently, the Joint Director (e-governance cell) will make a decision within a maximum of 7 days.
No, the CRF is intended for exceptional circumstances where the required changes or corrections cannot be achieved through existing forms, services, or functionalities on the MCA-21 portal or at the RoC level. It has specific limitations and is not a replacement for mandatory filings or regular update processes.
Yes, the CRF is made available on the MCA-21 V3 portal for the convenience of all MCA-21 users who may encounter situations requiring exceptional changes or corrections to company records.
If you require assistance with using the Change Request Form or ensuring compliance with MCA guidelines, you can contact IndiaFilings for expert guidance. Their team can help you navigate the process and ensure your request is submitted correctly.
While the specific information requirements may vary based on the nature of the request, the CRF generally requires details about the company, the changes or corrections needed, and supporting documents or justifications for the request.
Yes, the CRF can be used for correcting or updating director details, such as name or address, if the errors cannot be rectified through regular channels or existing forms on the MCA-21 portal.
The MCA circular does not mention any specific fees for submitting a Change Request Form. However, it is advisable to consult with experts or refer to the latest guidelines to ensure compliance with any applicable charges or fees.