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Lost Aadhar Card


Lost Aadhar Card

Aadhar card is a vital identity card to every Indian resident. In the case of a loss or misplacement, Aadhar UID or EID can be retrieved through various services provided by the UIDAI. If a person needs to know the Aadhar number or can’t locate the Aadhar enrolment ID (EID), the authorized person can request the UIDAI (Unique Identification Authority of India) to send the details to the registered mobile number. UIDAI portal also enables the Aadhar cardholders to retrieve their UID or EID (enrolment ID) on their registered mobile number. In this article, we look at the procedure to reapply in case of lost Aadhar card.

To know more about Linking Aadhar card with Ration card.

Required Documents to Re-apply for Aadhar Card

The UIDAI accepts the following documents to verify, update or correct information related to the Aadhar Card.

  • Proof of Identification:- An identity document includes Ration/PDS Photo Card, PAN Card, passport, driving license, etc.
  • Proof of Address:- The address proof documents include bank account details/passbook, electricity bill, water bill, telephone bill, Property Tax receipt, Credit Card statement, etc.
  • Proof of Date of Birth:- The documents accepted for the proof of date of birth includes Birth Certificate, Mark sheet issued by any Government Board or University, PAN card, etc.

Turnaround Time

The processing time for the retrieval of lost Aadhar card will take 90 days after the initial request.

Procedure to Retrieve Lost Aadhar Card

A person can obtain a duplicate Aadhar card from the official website of UIDAI by providing the enrolment number or UID mentioned in the acknowledgement slip provided at the time of enrolment for the Aadhar card. The duplicate card would have the same card number and other details as the original card.

Methods to Retrieve Lost Aadhar Card

The residents can retrieve their lost Aadhar Card via 3 modes:

  • Retrieve Lost Aadhar Online.
  • Retrieve Lost Aadhar Offline.
  • Visiting a nearby Enrolment Centre.

Note: Link the lost Aadhar or Aadhar card enrolment acknowledgement slip to the registered mobile number and email address. These are the two necessary details to retrieve the Aadhar UID/EID.

Retrieve Lost Aadhar Card – Online Method

The applicants must follow the following steps to retrieve their lost Aadhar card by submitting their request online.

Login to Website

Step 1:  Applicants have to visit the official site of the UIDAI website to request the lost Aadhar card through the portal.

Step 2:  After which, the applicant must click on the ‘Retrieve Lost UID/EID’ option, which will open up a new page.


Fill in the right credentials

Step 3: Then, the applicant has to complete all the requested details such as the applicant’s name, email address, and mobile number, as mentioned in the Aadhar enrolment form and the Aadhar card.


Step 4: Next, the applicant is required to choose any one of these following options:

  • Retrieve Aadhar Number (UID) or
  • Retrieve Aadhar Enrolment Number (EID).

Get OTP on the registered mobile number

Step 5: The applicant has to click on the ‘Send OTP’ button. After receiving the OTP, the OTP must be entered along with the security code and click on the “Submit” option.

Getting a confirmation

Step 6: After the verification of the registered contact details, the applicant will receive the lost Aadhar card UID either on the email address or on the registered mobile number depending on the medium you have chosen.

Step 7: Similarly, those applicants who have lost their EID number shall receive it in the registered contact information.

Download the copy

Users can also download their Aadhar card in the digital form from the official web portal.

Step 8: Clicking on the “Download Aadhar” option takes the applicant to a new page.


Step 9: The applicant is required to enter a few details such as Aadhar number/Enrolment ID, name, and pin code of the registered home address.

Step 10: Click on the ‘Get One Time Password’ option. Entering the OTP received will download the e-Aadhar copy on the screen.

Step 11: The PDF file would be password protected. The password to open the PDF file that contains the applicant’s Aadhar would be the pin code of the home address.

Step 12: Finally, the applicant can download the Aadhar card from the portal.

Retrieve Lost Aadhar Card – Offline Method

Applicants can alternatively get a duplicate copy of the Aadhar card by calling a toll-free number and requesting for a duplicate Aadhar. The applicants must follow the procedures mentioned below to request for their Aadhar card.

Step 1: Firstly, the applicant has to make a call to the UIDAI’s toll-free number 1800-180-1947 or 1947.

Step 2: The applicant must follow the IVR options and choose the option to talk to an Aadhar executive.

Step 3: The applicant has to make a request with the executive for a duplicate copy of Aadhar Card.

Step 4: The executive would ask a few questions to verify the applicant’s identity.

Step 5: Once verified, the executive would accept the applicant’s request and initiate the process.

Step 6: A duplicate Aadhar card will be sent to the mentioned residential address by post.

Visiting Enrolment Centre

If not registered with the UIDAI, the applicant may visit a nearby Aadhar Enrolment Centre and request for a duplicate Aadhar. The applicant has to follow these steps mentioned below to obtain a duplicate Aadhar card:

Book an Appointment to Re-Apply

Step 1: The Unique Identification Authority of India (UIDAI) provides the feature to book an appointment for Aadhar card registration on the official website. Before applying, an individual has to schedule an appointment online for Aadhar card enrolment.

Choose a Particular Center

Step 2: The applicant may locate the nearest enrollment centre to update the required details.

Step 3: Information such as the State, District and Sub-district have to be filled out. Then it will display a list of enrollment centres near to the postal address. The applicant has to finalise a particular enrollment centre from the list.


Request for Re-application

Step 4: The applicant has to visit the nearest Aadhar Enrollment centre and fill the Aadhar Correction form.

Step 5: If the Aadhar number or enrolment number is known, the applicant can request the registrar to issue a duplicate Aadhar.


Step 6: The executive will verify the applicant’s biometrics and place a request for a duplicate Aadhar.

Step 7: After processing the request successfully, the Aadhar will be sent to the registered residential address.

Recover Lost Acknowledgement Slip or Enrollment ID

UIDAI provides an online service using which the applicants may recover their Lost Enrollment ID number. The status of the application may be verified or checked only by entering the Enrollment number. The applicants may request for the EID number via online using this link. With the EID number, the applicants may download the duplicate Aadhar card or e-Aadhar card.