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| Application Number | 2859513 |
| Trademark Status | IR Cancelled |
| Trademark Class | 42 |
| Application Date | 2014-06-19 |
| Proprietor Name | StarTek |
| Appropriate Office | IR DIVISION |
| State | STATE NOT SPECIFIED |
| Trademark Type | DEVICE |
| User Details | Proposed to be used |
| Goods And Services Details | [CLASS : 42] Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; scientific and technological services, namely analysis, diagnostics and evaluation in the fields of customer service and contact center management, providing assistance and evaluation of selecting and hiring customer service agents namely, providing a website featuring technology that enables hiring managers to manage the entire candidate attraction and selection process, including assessments and skills test, as well as compiling data that facilitates the continuous improvement of the process; providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech of customer service agents; providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management. |
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