Arun Kumar

Expert

Published on: Jun 24, 2026

Tracking Gst Payment Status

GST payment can be made

online or offline through authorised banks. Prior to making a GST payment, the taxpayer must log in to his/her GST account and generate a GST payment challan. The procedure for generating GST challan and making GST payment is covered in other articles. In this article, we look at the procedure for tracking GST payment status on the GST portal. Keeping track of the payment is essential at different levels as it gives the users a record of the complete transaction. To keep track of the complete payment, follow the steps below. In case you have not received credit for GST payment made after 24-48 hours, you can raise a ticket for GST payment problems.

Who can track the GST Payment?

The following persons can track their GST payment:

  • E-Commerce who collects taxes,
  • Individuals supplying goods and services inter-state supplies,
  • Individuals supplying goods and services intra-state supplies,
  • Person liable to deduct TDS,
  • Late Filing the Returns,
  • Any other payment as required by the GST Act.

How to Track the GST Payment in GST Portal?

Any registered taxpayer who paid the GST amount can track in the GST Portal through the Challan history. The taxpayer can follow the following steps:

STEP 1: Access the GST Portal. The GST Home page is displayed STEP 2: Click the Services> Payments > Track Payment Status option. GST Track Payment Status Option GST Track Payment Status OptionSTEP 3: In the Enter GSTIN field, enter your GSTIN. STEP 4: In the Enter CPIN field, enter your CPIN. STEP 5: Type in the characters as displayed below field, enter the captcha text. STEP 6:  Click the TRACK STATUS button. The payment status is displayed. To view the challan, click the VIEW CHALLAN button. GST Payment Status GST Payment Status

GST Payment Challan Status

Once the details are entered in the field, and the ā€˜

Track Payment Status’ is clicked, the status of the challan is displayed. There are two statuses:
  • FAILED/ NOT PAID
  • PAID

Failed Payment

If the status of Challan shows FAILED/ NOT PAID, and the user selected the mode as E-Payment, then the taxpayer can click on the VIEW CHALLAN button. To make the payment again for the Failed challan, select the Bank, agree with the Terms and Conditions and click on the MAKE PAYMENT button

Paid Challan

If the Payment status is PAID, then the VIEW RECEIPT button is enabled, and the Taxpayer can view the receipt and also download the receipt after clicking on the VIEW RECEIPT button. In case of any other Status of challan (other than PAID), Taxpayer will be able to View the Challan.

Click here to know more about the procedure for making GST Payment.

Back to Learn

Frequently Asked Questions

Common questions about Track GST Payment Status Online.

The article mentions that you should receive credit for your GST payment within 24-48 hours. If the payment is not reflected after this time frame, you can raise a ticket for GST payment problems.
According to the article, the following entities can track their GST payment status on the portal: e-commerce platforms that collect taxes, individuals supplying goods and services for inter-state or intra-state supplies, persons liable to deduct TDS, late filers of GST returns, or any other person required to make payments under the GST Act.
To track the status of a GST payment on the portal, you need to enter your GSTIN (GST Identification Number), CPIN (Challan Payment Identification Number), and the captcha text displayed on the screen.
The article mentions two possible statuses for a GST payment: "FAILED/NOT PAID" and "PAID". If the status is "FAILED/NOT PAID", you can initiate the payment again through the portal. If the status is "PAID", you can view and download the payment receipt.
Yes, the article states that if the status of a challan shows "FAILED/NOT PAID" and you had selected the e-payment mode, you can click on the "VIEW CHALLAN" button. Then, you can select a bank, agree to the terms and conditions, and click on the "MAKE PAYMENT" button to initiate the payment again for the failed challan.
If the payment status is "PAID", the "VIEW RECEIPT" button will be enabled. You can click on this button to view the payment receipt, and there will also be an option to download the receipt.
The article suggests that if you have not received credit for a GST payment made after 24-48 hours, you can raise a ticket for GST payment problems. This will allow you to seek assistance from the relevant authorities regarding your payment issue.
Yes, the article does not specify any limitations on tracking the status of GST payments made through offline modes, such as authorized banks. As long as you have the necessary details like GSTIN, CPIN, and captcha, you should be able to track the payment status on the GST portal.
The article does not mention any specific time limit for tracking the status of a GST payment on the portal. As long as you have the required details, you should be able to track the payment status, regardless of how much time has passed since the payment was made.
The article does not provide information on tracking multiple GST payments simultaneously. However, it is likely that you would need to enter the details (GSTIN, CPIN, captcha) and track the status for each payment individually on the portal.