Government E-Marketplace - Seller Registration Guide

Government E-Marketplace or GeM is a portal to facilitate online procurement of goods and services required by various government departments, organizations and public sector undertakings in India. The Government E-Marketplace has been introduced to enhance transparency in government purchases, improve efficiency and speedup procurement. In this article, we look at the process for registering as a seller on the Government E-Marketplace.

Government E-Marketplace Overview

Digital India Logo Government E-Marketplace was created based on the recommendations of Group of Secretaries made to Hon’ble Prime Minister. Currently, the Directorate General of Supplies and Disposals along with the National e-Governance Division (NeGD) under Ministry of Electronics & Information Technology (MeitY) has created and piloted the Government E-Marketplace. In the first stage, the pilot project for GeM is opened for Central Government Departments and CPSUs located in Delhi / NCR. Based on the learnings, the portal will be rolled-out to other parts of the country. Further, after comprehensive study through a consultant followed by engaging a Managed Service Provider (MSP), a full-fledged version of GeM is likely to be positioned by March, 2017. Purchases through GeM by Government users has already been authorized by Ministry of Finance by adding a new Rule No. 141-A in the General Financial Rules, 2005.

Products & Services Sold on Government E-Marketplace

Currently, the following products and services are sold on the Government E-Marketplace:

Computers
- Desktop
- Laptops
- Tablets
- Computer Accessories like Mouse, Keyboards, External Hard Disk Drives, RAM, Pen Drive, Power Bank.
Office Equipment
- Photocopiers
- Printers
- Pass Book
- Smart card
- Bar Code Scanners
- Scanners
- Cartridges
Paper
- A4 (210mm X 297mm)
- Note Sheets
- Note Books
Air Conditioner
Multi Media Projectors
UPS (Line Interactive and on-line)
Packaged drinking water

In addition to the above products, services like transportation services are also being currently tested on the Government E-Marketplace.

Selling to the Government

Authorised representatives of Central Government Departments, State Government Department, Public Sector Undertakings and Autonomous bodies can purchase through the Government E-Marketplace or GeM. The Directorate General of Supplies and Disposals has authorised officers of the rank of Joint Secretary and equivalent for purchasing through GeM. Further, authorised officers can further authorise other officers of their Department to purchase on the Government Marketplace portal. For a Government officer to be registered as a buyer on the Government E-Marketplace, the following details are required:

AADHAR Number
Mobile number
Official or NIC email
Class 3 Signature Certificate
Authorisation of competent authority of their Department

Purchasing Powers of Government Officers

Any authorised officer making a purchase of upto Rs. 50000/- can purchase a product through any of the available suppliers on the GeM, meeting the requisite quality, specification and delivery period. In case of purchase above Rs.50,000, the Government office must choose the supplier having lowest price amongst the available suppliers on the GeM, meeting the requisite quality, specification and delivery period. GeM has also provided tools for online bidding and online reverse auction which can be used by the purchaser.

Business to Government

Seller Registration

Any sellers who manufacturers or markets genuine products or delivers services can become a seller on the Government E-Marketplace. Sellers on the Government E-Marketplace must have the following documents to be registered:

PAN CARD
Udyog Adhaar or Company Registration or LLP Registration
VAT/TIN Number (if applicable)
Bank Account & supporting KYC documents
Identity proof
Address proof
Cancelled cheque copy

Procedure for Registration

To become a seller on the Government E-Marketplace, register your business through one of the following links:

Manufactures or traders can register here
Service providers can register here

The process for registration is simple and once registered, a GeM user id and password is provided to access the seller account. Through the seller account, the seller or service provider can list the products or services offered by them along with the pricing. The seller is free to set the price of the product as per his/her costing. But its important to include in the final price, the cost for logistics, packing & taxes, duties etc. along with a suitable margin to arrive at the Selling Price on all inclusive basis, indicating percentage of Excise Duty, Service Tax & CST/VAT as applicable, with delivery at site basis.

Order Management

After completing seller registration and listing, the seller will start receiving orders through the seller dashboard. Wherever a customer places an order, GeM will send you an e-mail alert and orders can be managed through the GeM portal itself. After receiving the order, its the sellers responsibility to pack the item and deliver it to the buyer on-time. It is the seller’s responsibility to deliver the products safely to the consignee.

Payment Settlement

Payment for the goods or services purchase through the Government E-Marketplace will be made directly to the sellers bank account through online banking within 10 days after receipt and acceptance of the goods or services or after expiry of 10 days time prescribed for return policy.

Advantages of Selling on the Government E-Marketplace

Government of India is one of the largest purchaser of goods and services in India, spending lakhs of crores. However, most SMEs and Startups in India have been unable to sell to the Government due to cumbersome procedures and delays in payment. The Government E-Marketplace or GeM aims at disrupting the current system and introducing a clean and efficient mechanism for Government purchases. Hence, its important for all businesses to be registered on the Government E-Marketplace and make the Government a customer. The following are some of the additional benefits of being a seller on the Government E-Marketplace:

Direct access to all Govt. departments.
One stop marketing place with minimal marketing efforts.
No need to watch for tenders of different govt. departments: Once you offer your product, Govt. Departments would themselves approach you.
Freedom from product registration: No need to run for product and model registration etc.
Products accepted against supplier’s guarantee / warrantee and generally free from regular consignment inspection testing and evaluation procedures.
Freedom from fixed specifications: No need to customize to given specifications. Market your product with all features defined by you. Update and upgrade products as soon and as many times as you find it necessary.
Dynamic pricing – price can be changed based on market conditions – no fixed price for whole year – no fear of fluctuation of raw material prices or exchange rate variations.
Dynamic product listing – no need to run for model up-gradation / changes. List your latest products and market them based on features and your competitive prices.
Get complete information of all Govt. requirements through Annual Procurement Plans.
Timely payment guaranteed.
Consistent and uniform purchase procedures and terms and conditions of contract.

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Frequently Asked Questions

Common questions about Government E.

The Government e-Marketplace (GeM) is an online portal that facilitates the procurement of goods and services required by various government departments, organizations, and public sector undertakings in India. It aims to enhance transparency, improve efficiency, and speed up the procurement process for government purchases.

According to the article, GeM currently offers a variety of products such as computers, laptops, tablets, computer accessories, office equipment, printers, scanners, cartridges, paper, stationery items, air conditioners, multimedia projectors, and UPS systems. Additionally, services like transportation services are also being tested on the platform.

Authorized representatives of Central Government Departments, State Government Departments, Public Sector Undertakings, and Autonomous bodies are eligible to purchase through the Government e-Marketplace (GeM). The Directorate General of Supplies and Disposals has authorized officers of the rank of Joint Secretary and equivalent to make purchases on GeM.

To register as a buyer on GeM, government officers need to provide their Aadhaar Number, mobile number, official or NIC email address, Class 3 Signature Certificate, and obtain authorization from the competent authority of their department along with their purchasing powers.

Some key benefits for sellers registering on GeM include direct access to all government departments, a one-stop marketing platform with minimal efforts, freedom from product registration formalities, dynamic pricing and product listing options, access to government procurement plans, guaranteed timely payments, and consistent and uniform purchase procedures.

To register as a seller on GeM, businesses need to provide their PAN Card, Udyog Aadhaar or Company Registration or LLP Registration, VAT/TIN Number (if applicable), bank account details with supporting KYC documents, identity proof, address proof, and a cancelled cheque copy.

After listing their products or services on GeM, sellers will start receiving orders through their seller dashboard. GeM will send email alerts for new orders, and sellers can manage these orders directly through the GeM portal. It is the seller's responsibility to pack and deliver the ordered items safely and on time to the buyer.

Payments for goods or services purchased through the Government e-Marketplace (GeM) will be made directly to the sellers' bank accounts through online banking within 10 days after receipt and acceptance of the goods or services or after the expiry of the 10-day return policy period.

Sellers on GeM are free to set the price of their products or services based on their costing. However, they should include the cost of logistics, packing, taxes, duties, and a suitable margin in the final selling price, which should be quoted on an all-inclusive basis, indicating the percentage of applicable taxes and duties.

Manufacturers or traders can register as sellers on the Government e-Marketplace (GeM) by following the registration link provided in the article for manufacturers or traders. Service providers can register through the separate registration link for service providers mentioned in the article.