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| Application Number | 1749055 |
| Trademark Status | Registered |
| Trademark Class | 9 |
| Trademark Description | COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP, NAMELY SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; FOR MANAGE INTERACTIONS WITH CUSTOMERS BY MEANS OF THE TELEPHONE, OR BY MEANS OF INTERNET WEBSITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; FOR INTEGRATING CUSTOMER DATA AND CONTACT INFORMATION FROM A VARIETY OF DIFFERENT SOURCES; FOR BUSINESS WORKFLOW AUTOMATION; AND FOR GENERATING REPORTS FOR USE BY BUSINESS MANAGERS AND BY COMPUTER SYSTEM ADMINISTRATORS. |
| Application Date | 2008-10-30 |
| Journal No. | 1506-0 |
| Journal Date | 2011-10-17 |
| Proprietor Name | PEGASYSTEMS INC. |
| User Details | 2003-03-01 |
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