Cardless Withdrawal - YONO App

The State Bank of India (SBI) initiated a digital banking platform YONO (You Only Need One) to withdraw cash from ATMs without ATM cards. It also provides other services like cash service, business transactions, and purchasing products through e-commerce platforms for SBI customers. The YONO is built on Android and iOS platform to provide a simple solution for a variety of financial services.

Objectives of YONO

The primary goal of YONO is to provide cardless transactions at ATM centres
To encourage users towards digital transaction platform
Eliminate the possible risks associated with withdrawals from ATM
To reduce time and acts as a primary source during emergencies if ATM card is not available
To reduces the risk of fraudulent activities like cloning and skimming

Features of YONO

Any savings account holder can withdraw cash at the ATMs of the bank without using a debit card
It is a digital banking platform for SBI customers and can be used on smartphones to make transactions and payments
The cashless withdrawal service is available across 16,500 SBI ATMs across the country
It is also possible to perform banking transactions like opening Fixed Deposit, applying for credit cards, insurance, investments and loans
Provides option to purchase products through other e-commerce web portals
Increase investments and manage funds from other SBI accounts
Provision to book air, train and bus tickets

Steps to Withdraw Cash from an ATM Without a Debit Card using Phone

To use the YONO application, the SBI user should have registered with the SBI internet web portal.

Step 1: At the first step, log into the Yono app using the login ID and password of the bank

YONO login page

Step 2: Set up a six-digit MPIN for future logins

Create 6 digit pin

Step 3: To withdraw cash from ATM centres without ATM cards, Click on Yono cash

Yono Cash

Step 4: Click on the ATM section and enter the amount to be withdrawn. There is a minimum withdrawal limit of Rs.500 and maximum withdrawal limit of Rs. 10,000 per transaction.

Step 5: A cash transaction number will be sent to the registered mobile number. The transaction number and PIN can be used at Yono Cash points (cardless transaction enabled ATMs) for withdrawal.

Note: The number will remain valid for four hours. Partial withdrawals cannot be made using the same reference number.

Step 6: Choose the option Card less transaction at the Yono cash point and enter the details. The app also gives an option to account holders to locate the nearest card-less transaction enabled ATMs.

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Frequently Asked Questions

Common questions about Cardless ATM Transactions with SBI YONO App.

YONO (You Only Need One) is a digital banking platform launched by the State Bank of India (SBI) that allows customers to withdraw cash from ATMs without using a debit card. It is a mobile app available on Android and iOS platforms, providing a simple solution for various financial services, including cardless ATM withdrawals.

The primary objectives of YONO are to enable cardless transactions at ATM centers, encourage users towards digital transaction platforms, eliminate risks associated with withdrawals from ATMs, reduce the time and act as a primary source during emergencies when an ATM card is not available, and reduce the risk of fraudulent activities like cloning and skimming.

Any SBI savings account holder can use the YONO app to withdraw cash from SBI ATMs without using a debit card. However, the user must first register with the SBI internet banking portal and log in to the YONO app.

The cardless withdrawal service is available across 16,500 SBI ATMs across the country, enabling customers to withdraw cash without a debit card.

In addition to cardless ATM withdrawals, YONO allows users to perform various banking transactions, such as opening Fixed Deposits, applying for credit cards, insurance, investments, and loans. It also provides options to purchase products through e-commerce portals, increase investments, manage funds from other SBI accounts, and book air, train, and bus tickets.

To withdraw cash without a debit card, users must log in to the YONO app, set up a 6-digit MPIN, select the "YONO Cash" option, enter the desired withdrawal amount, and receive a cash transaction number on their registered mobile number. They can then use this number and MPIN at a cardless transaction-enabled ATM to withdraw the cash.

The minimum withdrawal limit for cardless transactions through YONO is Rs. 500, and the maximum withdrawal limit is Rs. 10,000 per transaction.

The cash transaction number received on the registered mobile number is valid for four hours. After this period, the number cannot be used for withdrawal, and a new transaction must be initiated.

No, partial withdrawals cannot be made using the same cash transaction number. If the entire amount is not withdrawn, a new transaction must be initiated with a new cash transaction number.

The YONO app provides an option for account holders to locate the nearest cardless transaction-enabled ATMs, making it convenient to find and use the service.