Antyodaya Saral Portal

The government of Haryana has launched Antyodaya SARAL Portal for citizens of the state. This portal has been introduced to help citizens seek hassle-free, corruption free and time bound service delivery in the government offices. This portal is introduced as part of the Haryana Right to Service (RTS) Act, 2014. The website and helpline provide information on schemes and various government services online. In this article, we will look at the Antyodaya Saral Portal in detail.

Objective of Antyodaya Saral Portal

Aligning with Digital India’s vision of faceless, paperless and cashless services & scheme delivery model, Antyodaya Saral Portal aims to transform citizen service delivery in Haryana through complete digitisation of over 380+ services. The vision for the portal is a unified platform to deliver and track Government to Citizen (G2C) services and schemes across the state.

Antyodaya Saral Portal Features

Essential features of the Portal are listed as follows:

Government have digitized 485+ services (220+ schemes and 260+ services) and made it available for citizens
Provides convenience of application for various certificates from various government departments
Citizens of Haryana can track the progress of various applications through this portal
Performance of various departments can be live tracked
Provide timely delivery of services
Provide transparency into the Government departments
Removes middle-man and helps in reducing the corruption

Components of the Antyodaya Saral Portal

Two of the key components of the portal are as follows:

Antyodaya Saral Portal:

A Single Service Delivery Portal for Citizens
Ability to avail services and schemes from anywhere at any time
Live to track the status of service requests
Timely delivery of services and schemes
Complete digitisation of citizen services

Antyodaya-SARAL Dashboard:

A Service Delivery Accountability Portal for Department
Review departments based on the performance (Based on RTS compliance, customer rating and delays)
State-wise and District-wise view of department performance
Escalation to officers on pending file requests
It would help in the process of re-engineering services and schemes that are not performing well.

The Haryana Right to Service (RTS) Act

RTS is an act to provide for the delivery of service to an eligible person within the notified time limits and matters connected in addition to that and incidental to that. As per this Act:

An eligible person will make a duly filled in application to the Designated Person for obtaining any service.
The Designated Officer will provide the service to the qualified person or reject the application within a notified time limit and in case of rejection of the application, will record the reasons and intimate the same to the applicant.
The disclosed time limit shall start from the date when the Designated Officer receives a requisite complete request for the notified service, or a person subordinate to him authorised to receive the application. Such an application shall be duly acknowledged.
Any eligible person can file an appeal to the higher authorities in case he faces rejection without a satisfactory reason or if the notified timeline is not followed
Haryana Right to Service Commission has been constituted to guarantee the right to service under this Act.

Antyodaya Saral Portal Services

Haryana Antyodaya Saral Portal Popular Services are explained in detail below:

Income Certificate (Revenue)
Old Age Samman Allowance (Social Justice and Empowerment)
Resident Certificate (Revenue)
Application for New Electricity Connection(U/DHBVN)
Dealer Point Registration (Transport)
The issue of the New Ration Card (Food and Supplies)
Micro-Nutrient Fertiliser (Agriculture)
Dr Ambedkar Medhavi Chattar Yojna (Welfare of SCBC)
Bicycle Scheme (BOCW – Labour)
Marriage Registration (Urban Local Bodies)

We have here-with attached a document of this Portal Services:

User Registration in SARAL Portal

The procedure for registering in the Antyodaya Saral Portal is explained in detail below: Step 1: Access the home page of Antyodaya Saral Portal; if you are a new user click on register here option. The link will redirect to a new page. Image 1 Antyodaya SARAL Portal

Step 2: Provide the following details for user registration in the Portal.

Full Name
Email Id
Mobile Number
Enter Mobile Number
Password
Enter Password
State

Step 3: After providing details, click on the validate button. You will receive an SMS and email regarding the user credential. Using this user credential, you can log in to the portal. Step 4: After registering with the Antyodaya Saral Portal, the applicant can log in to the portal for proceeding with the required application. Step 5: The applicant after providing all the details has to submit the application form. On successful submission on the Portal, the application ID will be generated. Step 6: The applicant has to note down the application reference ID to track the status of the application. Check Status of Application The applicant has to follow the below-mentioned steps to check the application status. From the home page of Antyodaya Saral Portal, the applicant needs to click on Track option. A small window will be displayed; select the department and service from the drop-down menu. Image 3 Antyodaya SARAL Portal

After providing the application reference ID, click on the check status button. The application status will be displayed.

Back to Learn

Frequently Asked Questions

Common questions about Antyodaya SARAL Portal Haryana Government Services.

The Antyodaya SARAL Portal is a unified online platform launched by the Government of Haryana to provide citizens with hassle-free, corruption-free, and time-bound delivery of various government services and schemes. It aims to digitize over 380 services and schemes for citizens across the state.

The main objectives of the Antyodaya SARAL Portal are to align with the Digital India vision of faceless, paperless, and cashless services, transform citizen service delivery through complete digitization, and provide a unified platform for delivering and tracking government-to-citizen (G2C) services and schemes across Haryana.

The Antyodaya SARAL Portal benefits citizens by providing convenience in applying for various certificates and services from multiple government departments online. It also allows citizens to track the progress of their applications and ensures timely delivery of services in a transparent manner, reducing the need for middlemen and curbing corruption.

The two main components of the Antyodaya SARAL Portal are the Antyodaya-SARAL Portal (a single service delivery portal for citizens) and the Antyodaya-SARAL Dashboard (a service delivery accountability portal for government departments to review performance and escalate pending requests).

The Antyodaya SARAL Portal is introduced as part of the implementation of the Haryana Right to Service (RTS) Act, 2014. The Act mandates the delivery of services to eligible citizens within notified time limits and provides for appeals and penalties in case of non-compliance.

Some popular services available on the Antyodaya SARAL Portal include obtaining income certificates, applying for old age allowances, resident certificates, new electricity connections, dealer point registrations, new ration cards, micro-nutrient fertilizers, scholarships, bicycle schemes, and marriage registrations.

To register on the Antyodaya SARAL Portal, a citizen needs to visit the portal's homepage, click on the "register here" option, provide their personal details (name, email, mobile number, and password), validate the information, and note down the user credentials received via SMS and email.

To track the status of an application on the Antyodaya SARAL Portal, a citizen needs to log in, navigate to the "Track" option, select the relevant department and service from the drop-down menu, enter the application reference ID, and click on the "check status" button.

The Haryana Right to Service Commission is responsible for ensuring the delivery of services under the Haryana Right to Service (RTS) Act, 2014, which is the legal framework governing the Antyodaya SARAL Portal's operations. The Commission oversees the implementation of the Act and addresses any violations or grievances related to service delivery.

The Antyodaya SARAL Portal promotes transparency by providing citizens with online access to information about various government services and schemes, as well as the ability to track the progress of their applications. It also enhances accountability by enabling the live tracking of department performance based on metrics like RTS compliance, customer ratings, and delays in service delivery.