Copyright Registration – Verified Customer Reviews

All over is good

I am writing to express my disappointment regarding the service and experience I faced while working with your team. Despite my efforts to resolve the situation, I have not received any response to my previous email, which has further added to my frustration. 1. Lack of Clarity on Copyright Process: When I made the payment of ?13,500 for copyright services, I was not informed about the additional steps required, such as filing papers, printing on bond paper, or obtaining signatures. This crucial information should have been provided upfront, as it would have helped me prepare accordingly. Instead, I had to deal with unnecessary complications and delays. 2. Unnecessary Hassle and Paperwork: The process of handling paperwork, especially printing on specific types of paper and arranging for signatures, felt entirely avoidable. These tasks should have been handled by your team, not me, as I trusted IndiaFilings to manage such formalities. 3. Poor Support from Your Team: I expected guidance and support throughout the process, but unfortunately, this was not the case. Puja, who was assigned to assist me, did not seem to understand my concerns and was unresponsive during important calls. On some occasions, her behavior came across as dismissive, which made the situation even more challenging. 4. Emotional and Professional Impact: I felt unsupported and neglected throughout this process, which has caused significant stress. Instead of focusing on my work, I had to deal with issues that should have been streamlined. Request for Resolution: I kindly request a proper explanation regarding the lack of communication and clarity in the process. Additionally, I urge you to ensure better training and accountability for your staff to avoid such incidents in the future. I trusted IndiaFilings to handle this matter professionally, but my experience has been disappointing so far. I hope you take this feedback seriously and address my concerns at the earliest. Looking forward to your prompt response.

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